Appointment information

Arriving for your appointment

• When you arrive for your appointment, please register at the medical imaging registration desk.
• Please ensure you have your valid provincial health care (MCP) with you.
• If you do not have your provincial health card, you will need identification so that registration clerks can verify your identity.
• Upon registration, please inform the registration clerk if you have changed your address or phone number.

Please ensure you arrive early enough to park, find the department, and register. The registration process usually takes about 30 minutes, prior to your examination.

Additional information

Fasting

For some medical imaging procedures, you may be asked to fast for several hours before your examination. If you experience weakness from fasting, please ensure that you have arranged transportation for your drive home. If you need assistance standing or walking, please let the medical imaging staff know, so they can support you as needed.

Pregnancy

Please inform staff technologists, nurses or radiologists if you are, or suspect you may be, pregnant.

Appointment letter

Keep your appointment letter until your appointment date so that you have your instructions on hand. Please also follow the tips below so that your appointment goes as planned. If you receive an appointment letter for your examination, please ensure you:

• follow the preparation instructions outlined in the letter, otherwise your procedure may be cancelled and you will need to rebook your appointment.
• make note of the time, as your appointment may be in the evening.
• know the location of your appointment, as there may be numerous Eastern Health sites that provide the same service.

The Medical Imaging program is committed to providing you with the safest quality care.

Cancelling your appointment

Eastern Health has a “No Show” policy. If you cannot attend your appointment, or decide that you no longer need it, please ensure you call the appropriate medical imaging appointment phone number to cancel your appointment. If you do not, your requisition will be sent back to your referring physician to rebook your appointment.

You can cancel or reschedule your appointment one time.

If you are unable to attend your second arranged appointment, you will need to see your referring physician for another requisition. Patients should also be aware that, according to policy, requisitions are only valid within six (6) months of ordering.

If you cannot attend your scheduled appointment, please call the appropriate phone number as soon as possible, Please see appointment inquiries, rescheduling and cancellation contact information.